Implementation of a new system can be challenging, but our expert trainers will guide you through the entire process. Offering personalized attention, you will be assigned a project manager…one point of contact.
The process begins with your project manager observing your practice, analyzing the specific needs of each staff member. Collaborating with the office manager(s), the project manager develops a timeline for each step of the implementation:
- Training schedules
- Scanning of existing paper charts
- Follow-up training and support
- Hardware selection, deliver and setup
- Initial data setup
- “Go Live” date(s)
Training can be accomplished online, onsite or with a combination. Your trainer will develop a plan to fit your office’s needs. Training not only involves not only how to use our electronic health record software (EHR), Team Cart Concept (TCC), but also learning different approaches to each job.
Our trainers work closely with the project manager to ensure your entire staff receives the training needed to improve workflow. We’ll stay with your staff during the “Go Live” period and onsite as long as we’re needed. We’re with you from beginning to end.